Ara Roa properties and Covid 19 - Ara Roa Unique Accommodation

Ara Roa properties and Covid19

Ara Roa National and International reservations.

Currently, the New Zealand borders are closed to all non-New Zealand residents apart from the bubble we have with Australia. We do anticipate these rules will change so if you do wish to make a reservation please note the following;

COVID-19 and international bookings

New Zealand’s borders are currently closed to all non-New Zealand residents apart from the travel bubble we have with Australia. If you wish to proceed with a booking in anticipation of these rules being eased please note we have the following policy in place:

If the New Zealand border has not opened to your country/state of origin all international bookings are required to be paid in full upon reservation. Any international booking (apart from Australia) is non-refundable and non-transferable at this stage.

If you have any questions don’t hesitate to contact us.

Change in COVID-19 levels

If due to a change in COVID-19 alert levels you need to cancel a booking within 30 days of check-in, you may:

Use any funds paid on a future booking made within 12 months, or
Cancel the booking and we will refund your payment(s) less a $120 cancellation fee.

If you wish to cancel a booking 30 – 90 days out from check-in due to COVID-19 we will waive the cancellation fee as per our standard cancellation policy.

Deposits for bookings 90 days or more from check-in are fully refundable.

Longer term stays

Our villas are perfectly suited for a longer-term stay. If you would like to stay with us for an extended stay, please contact us.